When you’re moving into the spotlight and having your voice
heard, there will be people who want to knock you back down. Whether it’s because you’ve published a book, got a new job, or your business is going well, some people will always be critical or negative.
It can be a challenge to deal with this negativity, and this type of feedback can be confronting and distressing. Here are a few tips to help you deal with those haters.
Don’t take it personally
The digital space can make negative feedback seem especially nasty and direct. On a public forum like social media, not everyone is going to love you. Don’t take it personally — instead remember that customers or users might be frustrated, or feel that they’re interacting with a brand rather than a person.
You might feel the urge to comment negatively, but always respond positively and calmly. This not only reflects well on your page to other users, but can help turn the commenter’s experience into a positive one. Addressing someone’s criticism and responding meaningfully can not only remove the baggage of a negative comment, but enhance your brand.
Take criticism constructively
Sometimes criticism can lead to positive outcomes. Take note of the genuine feedback that your audience is providing. Criticism can highlight issues that need to be improved, and open you up to new perspectives. It’s not always easy, but refining your content based on feedback can open up new opportunities for your brand.
Preserve the positive
Don’t just focus on criticism and negativity. Delete those nasty emails and hold onto an inbox full of positive and affirming messages and feedback. Having a well of inspiration to draw on to boost your confidence can be a convincing reminder of why you’re using social media, and can even provide useful content to post that will engage more users.
Don’t give away your power
Sometimes you just need to say “Screw you” – very loudly! Use the hate to drive you forward. Don’t allow cruelty or negative comments bring you down. Go out there and make it happen and seize your dreams. Believe in yourself.
When moving into the spotlight, there will always be those people who want to cut you down. It can be a bit like the ‘tall poppy’ syndrome. Never allow anyone to bring you down or make you feel like you don’t deserve the spotlight. Say goodbye to those haters.
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Sydney Public Relations Agency, CP Communications provides specialist media, traditional and online PR strategies that get amazing results. Contact us today. For more great tips visit our website www.cpcommunications.com.au.
